6 Social Search Tools You Should Know About

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The World Wide Web is like a huge ocean filled with various currents, tides and hidden reefs where your company’s reputation sails along pushed by the winds of opinion. You can influence that opinion somewhat by blogs, articles, trade shows, your web site, radio shows, endorsements and countless other ways to get your message out to the public eye & ear, but how can you really know what effect you are having at a grass roots level?

Enter these 6 wonderful Social Search Tools. These little wonders will be the savior of small to medium sized business marketing professionals as they pick through search results, take the pulse of the marketplace and allow you to adjust your market focus to protect the reputation of yourself, your product, or your company.

All of these tools are effective at scouring the Social Networks for information – but not all display the results in the same way or take the same approach to how it should be managed. Some make a few decisions for you, while others just display raw information and let you decide what to keep and what to throw away.

Here is a basic review of each tool to help you decide which may be best for your reputation management needs.

Delver

Delver Social Search EngineOne Line Description: Delver uses information you feed it to build a profile of who you are – then provides search results based on the collective “wisdom” of your network.

As of this writing Delver is still in it’s Alpha development stage but it’s an interesting little critter. Basically you “hand feed” Delver information about yourself from your blog URL, your Linkedin profile, Facebook, MySpace, Flickr, YouTube, Hi5 etc. and it builds a profile of who you are, then returns relevant results based on “the collective wisdom of your social world”. Assuming your friends really do “know what’s best” this could be a very handy too for some who want to find relevant info quickly.

In the words of TechCrunch: “The objective behind Delver is to uncover and make accessible knowledge and information that is hidden in users’ social graphs—an area that Google’s Marissa Mayer has indicated to be an essential part of Google’s future search offerings.”

As Delver continues to grow it promises to fill an interesting niche for those who like to stay within specific social niches. and feed heavily on user generated content.

WhosTalkin’

WhosTalkin' Social Search EngineOne Line Description: A very new straight-up Social Media search engine that sorts the results by type and displays the latest and greatest buzz at the top of the list.

WhosTalkin only recently came out of Beta and is one of my personal favorites. It doesn’t make decisions for me, it simply searches 60 of the Internet’s most popular social media gateways and finds what I want – I like that. Another thing I like is how it breaks the results into categories such as Blogs, News, Networks, Videos, Images and Forums. I can then browse through the posts to see what people are saying about me, my product or my client’s products in different areas of the Social world. A very handy tool for checking on reputation trends for small to medium sized businesses who may not be prepared to pay big time reputation management firms.

On the horizon it promises to allow subscribed members the luxury of “saved searches”, RSS feeds and (wait for it Bloggers) a WordPress plugin! Yummm.

SocialMention

SocialMention Social Search EngineOne Line Description: Another straight-up Social Media search engine with the advantage of displaying the latest and greatest buzz at the top of the list.

SocialMention pulls it’s results from numerous sources including Google blog search, Twitter, Delicious, FriendFeed, Flickr, Digg, YouTube etc. and remixes these as a single stream of information. The default sort is by most recent first but you can adjust the list to view by Source.

SocialMention assigns a Social Rank to the term you search and lists the actual sources it found them in. I searched the term “dog training” and according to this search engine it had a mention every 31 minutes in the social networks and a Social Rank of 93/100.

SamePoint

SamePoint Social Search EngineOne Line Description: Almost the same as WhosTalkin it searches the Social Networks and displays the most recent buzz first, allowing you the option to sort by source.

Like the other Social SE’s, SamePoint pulls from all the major Social Media sources and categorizes them into it’s own categories: Social Mentions, Discussion Points, Bookmarks, Wikis, Networks, B2B Networks, Groups, Life Casting, MicroBlogs, Reviews, Podcasts, Documents, Video, Images, News and Web. All you have to do is click on one of the links across the top of the page to have it display it’s findings under each category.

At the base of the Home Page is a “Trends” link, which leads you to a list of the latest Social Search Trends. The page says “updated very often” but no specifics on how often that actually is. Still it gives you an idea what the hot topics are for the day or hour allowing you to keep on top of what is happening in the Social world.

SamePoint has a search plugin for your browser toolbar and you can follow their development progress on Twitter

Serph

Serph Social Search EngineOne Line Description: A clean and simple social search engine that digs for the very latest buzz and lists it for your review.

What I like about Serph is you’re not digging through last weeks or last months listings; you are looking at what was listed today in the Social Networks. If what you want is the most current information, Serph seems to have it’s finger on the pulse. Not that the others aren’t up to date. But Pulse doesn’t seem to care about what happened yesterday so the search results return quickly and one might hope Serph’s focus would be on keeping their content very current so for those whose job requires up to the minute information, this may be the tool for you.

On the right side of the search results page you’ll see “RECOMMENDATIONS” and a little blurb “Your search lead us to these possible queries.” with clickable keywords complimentary to your search string. A helpful little extra. They also have a search plugin for Firefox.

I can see myself using Serph on a regular basis.

OneRiot

OneRiot Social Search EngineOne Line Description: A social search engine that prioritizes information according to what is currently popular within their community.

If you want to know what’s popping hot on the web OneRiot has the temperature gauge to tell you. It tracks what people are talking about and returns search results based on what is hot in the Social Networks right this minute. In their own words, they find the “pulse” of the web and rate search results as emerging, surging or raging.

The home page has a running list of “Today’s Hot Topics”. OneRiot offers RSS feeds, has a toolbar plug-in and you can log in using Facebook

No doubt one of these tools has most if not all the things you may need to track you or your business’ reputation. Get out there and start influencing the winds of change.

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Four Key Components of SEO

Major Players in SEOI like keeping things simple. And, although there is much to learn in order to do SEO properly, knowing a little about these four key components will help you avoid silly mistakes in optimizing your web site and get on your way to healthy, consistent web traffic.

Healthy External Links

Sometimes called back-links, external links are links from other web pages to pages on your web site (usually the home page but sometimes to internal pages). The more links from other webs sites to your web site will increase your site’s “Link Popularity”. Google considers each valid external link as a vote for your site. Some of these votes carry a lot of weight and can help your site move up in the rankings. The best kind of links to get are those that carry traffic with them. Try to think of each link as an “Ad” for your site and do your best to ignore promises of “PageRank” or “PR” as these tend to end up being worthless in the long run – bringing little or no traffic. Be sure to read The Right Way to Build Inbound Links before you start building up links. Anchor text will be an important key to getting a good ranking.

Smart Internal Links

By Smart Internal Links I mean easy to follow by both humans and robots. One type of internal link is your site’s menu. Not all menu designs are easy for robots to read (or humans for that matter). It should be easy to use for humans first, robots second. In order to be SEO friendly your site must have some way for robots to find their way around. This can be done several ways. One way is by making your site navigation text-based and easily readable by robots. Another way is to use Google’s Webmaster Tools and enter a sitemap to ensure all key pages are crawled by googlebot. Either way you are accomplishing one of the primary purposes of internal links: to get your site fully indexed by Google.

Great Page Titles

Your page title is Google’s introduction to the page. “Hello Google this is page <title>”. That title should be an exact description of what the page is about. Get your title right the first time and Google will reward you. If I have a page on which I am selling battery chargers for Nokia Cell Phones I will likely have a page title very similar to what I discern the main keyword search term will be for that product or group of products (i.e. “Battery Charger Nokia Cell Phone”).Be as specific as possible. Some people try to cover 27 possibilities in a page title “nokia battery chargers and accessories along with every other possible charger product in the uinverse”. Your page title is only as strong as the incoming anchor text links supporting it. So choose wisely. Decide what the page is truly about and set the page title. It is highly unlikely you will have 10-15 word anchor text links coming in to te page so a realistic page title is much easier to support with incoming links.

Proper Keywords

I do not advocate stuffing a page or web site with keywords, However you must be aware of your subject and be sure the theme you are writing about is well covered in the page text. For example: if the page you are working on has text content about Florida Vacation Homes it would be appropriate for you to use this phrase a reasonable amount of times within the page text. If you never used these words in the text, do not expect Google or any other major engine to recognize the theme of the page.

I always encourage my web clients to write naturally about their product, service or subject. Usually the keywords they are trying to cover come out naturally. Typically a little tweaking will help them fine tune a page for a specific keyword but quite honestly most traffic on any site comes from naturally occuring peripheral phrases. For example: although Florida Vacation Homes may be a great keyword phrase, it is likely the competition for that phrase is HUGE. It may be a client gains far more traffic for phrases such as “low cost florida vacation home” or “inexpensive vacation home near tampa”. These may be naturally occurring phrases within the site text for which there is little competition. Writing naturally and having ample and rich content will always win out over going after a single high competition keyword.

Like Music to Google’s Ears

Although I’ve mentioned only these four major SEO components, there is obviously much more to SEO than these. When all the major and minor components of SEO work together they become like music to Google’s ears. Google gets a clear message and knows exactly what your site is about and where it belongs in the search engine as regards categorization and ranking.

The most important lesson you can learn about SEO is: great content will bring traffic. Over time you will learn the secrets of how to publicize yourself and the world will beat a path to your web pages.

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Are Paid Links Bad?

are paid links bad

Depends on the Source

I’ve had a number of clients ask me if they should buy links. My standard response is “no, this would violate Google’s Webmaster Guidelines“, but I have to admit that’s a knee-jerk reaction. Let me qualify this with a little additional information.

In December of 2007 Google made it very clear they intended to crack down heavily on people buying up links to build up their PageRank and manipulating Google’s search results. Here is an excerpt from what they published:

“If, however, a webmaster chooses to buy or sell links for the purpose of manipulating search engine rankings, we reserve the right to protect the quality of our index. Buying or selling links that pass PageRank violates our webmaster guidelines. Such links can hurt relevance by causing:

  • Inaccuracies: False popularity and links that are not fundamentally based on merit, relevance, or authority
  • Inequities: Unfair advantage in our organic search results to websites with the biggest pocketbooks”

And thus Google began it’s attack on link spammers.

Further clarification of what they considered link spammers followed in other blog postings and interviews but basically what Google was trying to say is simple: “Don’t buy links just to manipulate search results”. Pretty simple really.

Google has provided guidelines on how one can manage paid links and not violate their guidelines. Say you wanted to sell links on your web site for traffic purposes and not be in violation of Google’s guidelines, you could do this by:

  • Adding a rel=”nofollow” attribute to the <a> tag
  • Redirecting the links to an intermediate page that is blocked from search engines with a robots.txt file

The above italicized is a direct quote from Google’s webmaster support site.

No Magic Formulas

A lot of people still keep trying to beat the system insisting they have found some magic formula to get highly ranked quickly (you see this all the time in the scam spam emails you receive about “be #1 in Google in 30 days or less”). These guys just don’t get it. Every time somebody thinks they found another hole in Google’s armor to exploit, an Engineer at Google finds the same hole and welds it shut.

Careful of the High Risks

Buying paid links that pass PageRank is a risk but many are still doing it to artificially prop up their rankings. Some paid links bring good traffic and do not pass PageRank, or if they do the site selling the links has the responsibility to report this to Google. The decision is up to the web site owner but there are risks:

  1. Google has a paid link reporting page (may be reached via your webmaster console), and you have opened yourself up for your enemies to report your site.
  2. Even if you have been extremely discreet about your arrangement, someone else may report another site in the paid link network and Google will investigate all links from any site selling links. Your site will be one on the list and the likely result is your links will become worthless and you may still be paying for links not knowing they have been discounted to zero PR value by Google.

This emphasizes the value of always looking for real traffic links rather than worrying about PageRank.

Real Content = Real Value = Linkability

It does take a a bit more sweat to earn links but the long term benefits are worth it. Wasting time looking for paid shortcuts almost always ends up costing you more. So get to work writing and od some natural linking!  ;)

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The Right Way to Build Inbound Links

how to build good linksLink building is one of the most important aspects of search engine optimization. In my humble opinion this is the most abused part of SEO and perhaps the least understood part. Building links is less about you going out and getting links than about others giving you links. Let me explain by example:

Example One: Marvin Moneygrabber has built himself a web site filled with some very basic information about how to get out of debt, nothing deep mind you, just a few basic ideas, some links to a few more resources and a bunch of strategically placed Google ads for people to click on and help Marvin make some money – what we in the web business call an MFA site (Made for Adsense). You see, Marvin knows nothing about debt relief. He just wants to make money on the web and this is one fast way to do it (so he thinks). So Marvin sets up a “Links” page and starts exchanging links with every web site he can find. After about six months he has over 2,000 incoming links and he still hasn’t shown up in the top 100 for “debt relief” in Google and his traffic hasn’t even hit 100 unique visitors per day. His Google income is running maybe $5.00 per month and Marvin is not a happy camper. So passes another short-term thinker into the sunset.

Example Two: Priscilla Practical loves making homemade jam and she has about 100 jam recipes handed down from generation to generation starting with her great-great grandma. She decides it’s time to share these recipes with the world via a web site. She builds a cute little web site and has step by step instructions on how to make over 100 different jams. She offers a simple PDF cookbook her visitors can download for a small $5 fee. She gives $1 of the profit from each book to a local Charity. The Charity in her town mentions her on their web site and she starts getting traffic. She adds the URL of her web site into her email signature so everyone she emails can visit her site. She does the same thing to her Forum signatures. The local newspaper prints an article about her Jams and her charity work.  The townsfolk start to visit her site. People who visit her site and buy her wonderful jams start sending emails to their own family members around the country bragging about her products. Word spreads about how tasty her jams are and how generous she is. She puts a simple little “link to me” gif and some text on her “About Our Recipes” page. Over the next year or so hundreds of web sites spread the word about her and link to her site resulting in tens of thousands of visitors. Eventually she is able to offer her own line of Jams for sale along with a properly printed Jam recipe book. These revenue streams combined with her Google ad income push her total gross income to 6 figures and she never had to push hard for a single link from another web site – the links found her. The reason? She offered a quality product that people felt good about buying and recommending to others.

The second example illustrates the right way to get links. A web business is no different from any other – if you have a quality product, word of mouth will sell it. If you have a quality web site with quality information, word of link will sell it. Other Netizens will talk about your site and will promote it because they believe in it. Build something great – something worth reading and let nature take it’s course.

Nuff said. Now get busy building your quality web site!

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Is Duplicate Content Bad?

I’m a member of a forum called Webmaster Talk where that question has been asked so many times the moderators have probably had to receive psychiatric help to get over the trauma.The real way to phrase this question would be: “Does Google penalize a site for having duplicate content?”.

If that were the case, you could never quote another web site without being concerned about some sort of arbitrary penalty on the part of Google. How is Google to know if you are simply quoting Shakespeare or Walt Whitman like any one of thousands of other literary web sites, or perhaps publishing important safety instructions that may save lives?

Google Doesn’t Care About Copy Cats only Manipulators

You’ll be happy to know Google does not penalize sites for duplicate content. It has a lot better things to do with it’s time than running around looking for copycats. Google only penalizes sites for attempting to manipulate its search results.

Let me give you two examples of how duplicate content may be used on the web. One is an outrageously stupid attempt to manipulate Google’s search results while the other is a legitimate use of duplicate content:

The Failed Manipulator

Mr. web site owner has 10 domains and he decides to build 10 exact duplicate web sites in the hopes of gaining more traffic for his business. On each site he has 20 pages of information, each page is almost identical but has slightly different images and colors in the designs. All the web sites are hosted on a single server and all link to each other and all contacts go to the same ultimate mail box etc. Google quickly smells something fishy and these sites may be relegated to the deepest darkest depths of the search results if not outright banned for trying to manipulate Google’s search rankings and unbalance the playing field.

The Legal Duplicator

On the other hand, let’s say 10 different model airplane enthusiasts have web sites and they have each copied text off Wikipedia (legal under the GNU Free Documentation License) about how to properly build and fly model airplanes. All of these sites have identical information on a few of their web pages but other pages on their sites have unique and different content from each other. A few of these enthusiast’s web sites may even link together because they are members of the same model airplane club. Other pages on each individual web site make it obvious it is not an attempt to make exact duplicate sites for the purpose of manipulating Google’s search engine. The sites are hosted on separate servers. No evidence of an attempt to use content to manipulate search results.

In this case duplicate content would not be an issue. In fact, in almost all cases duplicate content is nothing to be concerned about and it is only on very rare occasions that Google takes any action against someone who has duplicate content.

Just Sit Back and Laugh

Building duplicate web sites or web pages is in fact a very stupid way to try and manipulate search results. Google judges each page on it’s own merit. If you have 10 pages with identical content and identical SEO, 9 of them would be relegated to the trash by Google very quickly and one might show up in the search results. Google basically says: “OK, we have one page with this data for people to see, we don’t need 9 more”. Even if all 10 of your pages were the perfect Mona Lisa of SEO, we only need to see one Mona Lisa – so that’s all Google shows us. Why go to all the trouble of paying to maintain so many web sites, pages and servers when 90+% of the pages will never be seen and you run the risk of being banned by Google?

This is why Google rarely has to act and ban a web site for duplicate content. It’s algorithm is extremely good at weeding out duplicates and the other pages never make it to the top anyway. So all that extra work was done for nothing. Kinda funny isn’t it?

OK Different Duplicate Content from Different Site Owners?

OK – let’s say you and I each have identical web pages, which one will Google rank more highly? Probably yours – I’m too busy lately to optimize any more sites ;)

Google takes into account how well each page is optimized and ranks them accordingly. The site owner who has done the better job on SEO wins, even though the page content may be identical.

The bottom line? Google only cares about duplicate content when the intention of the producer is to manipulate their search results. Otherwise have all the duplicate content you want – just be sure to optimize it better than the next guy.

If you’d like to delve a bit deeper into this, here is a link to the Google blog on the subject.

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